Shipping policy

Order Processing Times
All orders are processed within 1–2 business days (Monday–Friday). Orders placed on weekends or holidays will be processed the next business day. During periods of high demand (e.g., product launches, promotions), processing times may extend slightly.

Shipping Timeframes

United States (Domestic Orders):

  • Standard Shipping: 7–12 business days

  • Expedited Shipping: 6–10 business days

International Orders:

  • Standard International Shipping: 7–12 business days

  • In some regions, delivery may take up to 20–25 business days depending on customs and local carrier delays.

Shipping Costs
Shipping rates are calculated at checkout based on destination and selected shipping method.

  • We may offer free shipping promotions on qualifying orders within the United States.

Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS. Tracking updates may take 24–48 hours to appear after shipment.

Shipping Carriers
We work with trusted carriers including USPS, UPS, FedEx, and international logistics partners to ensure reliable delivery.

Address Accuracy
Customers are responsible for providing accurate shipping information.

  • STOIC is not liable for delays or lost packages due to incorrect or incomplete addresses.

  • If an error is noticed, please contact us immediately before the order ships.

Lost, Stolen, or Delayed Packages

  • STOIC is not responsible for packages marked as delivered by the carrier.

  • If your package is significantly delayed or lost in transit, contact our support team and we will assist in filing a claim.

  • We may offer replacements or refunds at our discretion.

International Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. STOIC does not control these charges.

Order Changes & Cancellations
Once an order has been processed or shipped, it cannot be modified or canceled. Please contact support as soon as possible if changes are needed.

Contact Information
For any shipping-related inquiries, please contact our support team:
Email: team@stoicsmen.com
Response Time: Within 24 hours

Our Commitment
At STOIC, we are committed to improving delivery speed, reliability, and customer experience. We continuously optimize our logistics network to provide fast, transparent, and dependable shipping.